Customer Reviews
See What Our Customers are Saying
At Factory Brake Center, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Factory Brake Center to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Factory Brake Center:
I have been a regular customer of Factory Brakes for several years now. And I always get great customer services when I bring my car in for any type of repairs. I highly recommend them to others. If you have any kind of automobile issues, they will take good care of it for you.
Stan K
Jon always takes the time to explain the repairs needed for my automobile. He is polite and respectful, I really appreciate doing business with him.
Maria C
The owner does a great job explaining the problem and the repairs. I've taken all of my cars to him and my issues are always fixed. Will come back again
Arturo L
The customer service is always welcoming and reasonable pricing on auto repairs and pricing!
Angela P
Took my truck in a few weeks back to have a check engine light checked and get a tune up. They were able to figure out the he problem right away and have me few options to go with. I really like the service here. So far it's been a few weeks and my truck is running in top shape. Highly recommend.
Guillermo R
Very professional and detailed explanation of issues with my vehicle. They have been in business for many years.
Lemesa L
The most honest business around these parts. Affordable!!! The COVID pandemic didn't affect their price or quality of service. It's like time stopped for this business and resumed right where they left off. Customer services is top notch. I wouldn't trust my car or my hard ezrmed funds with any other. Thank you for being you!
Lady B
All of our cars are serviced here. They do more than brakes.
Debbie M
Great customer service they go above and beyond to help you and does great work! They even do a follow up call to make sure everything is going smooth a week later!
DDA
The management team is awesome. Great customer service, fair prices
Fauxnomenal Flowers
Jonathan senior/ wife & Son Factory brakes has a small staff they are professional, price is reasonable. On time delivery, a great communication with the customer. Factory brake center do more than just work on brakes.
Fitz M.
Reliable and dependable service for years, they have kept my 300 thousand plus miles truck PRIME.
Casey Jones
A mechanic there named Jon does a fantastic job. I highly recommend this place. Excellent work!
Isaiah Chang
Jon Vaughn, best mechanic in oak cliff. Responsible, honest service.
Robert Mulligan
If you want You're vehicle repaired with expertise and a reasonable price this is the place to go
Sir James Peters
This the only place that I have taken the two cars that I have owned since moving to Dallas over 8 years ago. They are transparent and well priced.
Anitra Anderson
Great customer service. John and his mechanics are great. Did a very good job on my truck.
Mrs. R
Excellent service and staff. This is the only place that we take our cars for repairs. Jonathan will take care of you!
Shirley Talaguit
I was in and out in about 90 minutes. Family owned. They are going to do additional work to my car in a few days. It says they open at 8 am they were calling me at 7:30 am to see what needed to happen with my car I had towed there the night before. I found my new mechanics. Very safe environment.
Amber Hall
Jon and his team saved me from this ridiculous Texas heat by fixing my a/c quick! I've taken my car here other times, and I've always had a good experience.
Alissa Pineda
My whole family brings their car's here and have for years. Very honest and friendly.
Linda Jensen
Just about rebuilt my 1997 Lincoln Town Car. Quality work. Good prices.
Roger Payne
Excellent Service!! Superclean & Fast!!! Will not take my rides anywhere else! Jon rebuilt my Jeep YJ and it is a beast!!!
OC CATRACHO
Great customer service and reasonable prices. I highly recommend this place.
Tristan Young
I have taken my vehicle to this shop multiple times for all sorts of reasons and I have always had a great experience. John at the front is wonderful at keeping you updated and usually getting any repairs handled in a day or two.
Selina Macias
Whatever you need John & the crew can handle it! I've been coming here for over 10 years & have NEVER had any issues! I've had an engine replaced, an air conditioner, brakes, & transmission done. You won't be dissatisfied!
Charles Venters Jr.
On a recent road trip my Van started to shake and rattle. A stranger in Dallas, I asked a kind owner of a very nice car for a recommendation. He gave me Jon's business address since he was a satisfied customer of 20 years. And Jon was indeed most helpful. He test-drove the van right away, identified a potentially serious safety issue, drove to the parts shop himself to save time and enabled me to get back on the road in a few short hours. I drove the last 1000 miles home without any problems. Thank you Jon and team. I was so happy about the service that I spontaneously recommended Jon to a stranger I met at a gas station.
GBN
Whatever you need John & the crew can handle it! I've been coming here for over 10 years & have NEVER had any issues! I've had an engine replaced, an air conditioner, brakes, & transmission done. You won't be dissatisfied!
Charles Vernters Jr.
I work next-door, and these guys have been such a blessing to have as neighbors. Whenever I need a last-minute oil change, or an answer to a simple car question factory brake center is there. 10/10 would recommend
América M
Love John & the Factory Brake Family!!! Excellent Service!! Friendly & Very Knowledgeable!!! Prices are fair!!! My family & I have been going to Factory Brakes for 10+ years and we recommend them to all of our friends and family!!! Will continue to get my car served there until the end of time!!! Thank you guys for all you do!!!
Registered Nurse Trader
Factory Brake Center is the real deal. Their full-service oil change is top-notch, and their expert mechanic, Jon, is not only knowledgeable but also friendly. The service is quick and efficient, and the attention to detail is unmatched. If you're looking for quality auto repairs, look no further than Factory Brake Center.
Valerie P
Best repair prices from a great mechanic/owner! Family business, great people providing great work
Vu C
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What Our Customers Are Saying
I have been a regular customer of Factory Brakes for several years now. And I always get great customer services when I bring my car in for any type of repairs. I highly recommend them to others. If you have any kind of automobile issues, they will take good care of it for you.
Dallas, TX
Jon always takes the time to explain the repairs needed for my automobile. He is polite and respectful, I really appreciate doing business with him.
Dallas, TX
The owner does a great job explaining the problem and the repairs. I've taken all of my cars to him and my issues are always fixed. Will come back again
Dallas, TX
The customer service is always welcoming and reasonable pricing on auto repairs and pricing!
Dallas, TX
Savings & Specials
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$149.99 AC Service
